Utility Rates

EFFECTIVE OCTOBER 1, 2017 UTILITY RATES ARE INCREASING. 

THE RATE INCREASES WILL BE SEEN ON UTILITY BILLS ISSUED AFTER NOVEMBER 1, 2017 (BILLED FOR OCTOBER CONSUMPTION). WATER AND SEWER RATES HAVE INCREASED BY 10% FROM THE PREVIOUS FISCAL YEAR, AND REFUSE AND RECYCLING RATES HAVE INCREASED BY 5% FROM THE PREVIOUS YEAR. 

Why are utility rates increasing? 

How will this effect an average monthly utility bill? 

Utility account Deposits


Deposit Type
Fee
Commercial Deposit - ($25 Connect Fee + $275 Refundable Deposit) Will be refunded when account is closed $300 
Residential Deposit - ($25 Connect Fee + $75 Refundable Deposit) Will be refunded when account is closed or after 36 continuous months with no penalties $100 

WATER Rates 


Residential & Commercial Water Rates per 1,000 Gallons
 Base Rate - 0 to 2,000 Gallons $15.94
2,001 to 15,000 Gallons $5.09
Above 15,001 Gallons $6.36


 Senior Citizen (65+) Residential Water Rates per 1,000 Gallons
 Base Rate - 0 to 2,000 Gallons $10.52
2,001 to 15,000 Gallons $4.75
Above 15,001 Gallons $4.75



Sewer Rates


Residential and senior citizen residential monthly sewer charges are calculated using the average water usage of the three months with the lowest usage during the four month period from November through February. New residential and senior residential accounts are charged a flat fee for sewer services until water usage for the sewer averaging period (November through February) has been recorded. 


Commercial sewer rates, unless otherwise defined by an industrial agreement, are the same as residential sewer rates. However, commercial accounts are not averaged and sewer transmission and processing are billed based on actual monthly water consumption. 

 Residential Sewer Rates
Sewer Minimum - New Account $22.00
Sewer Minimum - With Sewer Averaging $17.10
Commercial Minimum - No averaging on commercial accounts $17.10
Monthly Service Charge  $7.26
Volume Charge per 1,000 Gallons $5.28

Senior Citizen (65+) Residential Sewer Rates 
 Sewer Minimum - New Account $22.00
 Sewer Minimum - With Sewer Averaging $13.80
 Monthly Service Charge $6.71
 Volume Charge per 1,000 Gallons $4.84

Refuse & Recycling Rates
Refuse and recycling services are contracted with Community Waste Disposal (CWD). For residential and senior citizen residential accounts, the City arranges and bills for these services as part of regular monthly utility bills.

The city does not provide commercial garbage accounts and businesses requiring refuse and recycling services will need to contact CWD directly at 972-392-9300.

Residential Refuse & Recycling Rates 
 Refuse & Recycling Collection Rate $11.92


 Senior Citizen (65+) Refuse & Recycling Rates
 Senior Citizen Refuse & Recycling Collection Rate $10.78


Temporary Utility Service Rates

Temporary water and sewer services are available for a period of up to two weeks. There is no temporary option for refuse and recycling services. 

 Temporary Service Rates
 For a maximum of 14 days and 2,000 Gallons $38.50
2,001 Gallons to 15,000 Gallons  $5.09
Above 15,001 Gallons $6.36


Utility Account Fees & Penalties

Type of Fee
       Fee
Administration fee added on the disconnect date
$50 
Additional fee for reconnect services made between the hours of 5 p.m. and 8 p.m.
$50 
Administrative arrangement fee
$10 
Installment payment arrangement fee
$25 
Late payment added on the first day following the original due date $10 
Late charge for sewer customers who are not serviced by city water services $10